Work Policy

Development Standards

Code Quality

• All code follows industry best practices and clean code principles
• Comprehensive testing for functionality, security, and performance
• Code reviews by senior developers before deployment
• Documentation for all custom functions and complex logic
• Version control with detailed commit messages

Security & Privacy

• OWASP security guidelines implementation
• Data encryption for sensitive information
• Regular security audits and vulnerability assessments
• GDPR and data protection compliance
• Secure development lifecycle practices

Performance Standards

• Mobile-first responsive design
• Page load times under 3 seconds
• Cross-browser compatibility testing
• SEO optimization and accessibility standards
• Scalable architecture for future growth

Project Delivery Process

Discovery & Planning (Day 1-2)

• Detailed requirements gathering and analysis
• Technical architecture planning
• UI/UX wireframe creation
• Timeline and milestone establishment
• Risk assessment and mitigation planning

Development Sprints (Day 3-18)

• Agile development with weekly progress updates
• Continuous integration and deployment
• Regular client feedback sessions
• Feature demonstrations and testing
• Real-time collaboration through project management tools

Testing & Launch (Day 19-21)

• Comprehensive quality assurance testing
• Performance optimization and security checks
• User acceptance testing with client
• Production deployment and monitoring
• Post-launch support and documentation handover

Client Collaboration Guidelines

Communication Standards

• Daily progress updates via email or Slack
• Weekly video calls for milestone reviews
• 24-hour response time for urgent issues
• Dedicated project manager as single point of contact
• Transparent reporting on progress, challenges, and solutions

Client Responsibilities

• Provide complete project requirements and assets
• Respond to feedback requests within 24-48 hours
• Participate actively in scheduled review meetings
• Approve deliverables according to agreed timelines
• Provide necessary access to third-party systems

Change Management

• Minor adjustments included within original scope
• Major changes require written approval and timeline adjustment
• Additional costs communicated upfront for scope changes
• Priority feature adjustment allowed within first week
• Formal change request process for significant modifications

Quality Assurance

Testing Procedures

• Unit testing for all individual components
• Integration testing for system interactions
• User interface and experience testing
• Cross-device and cross-browser testing
• Load testing for performance validation
• Security penetration testing

Bug Resolution

• Critical bugs fixed within 4 hours
• High priority bugs resolved within 24 hours
• Medium priority bugs addressed within 48 hours
• Low priority issues handled within 1 week
• Detailed bug reports with reproduction steps

Intellectual Property & Ownership

Upon project completion and full payment:

• Client receives full ownership of custom-developed code
• Complete source code repository access
• All design assets and documentation
• Database schemas and content
• Deployment scripts and configuration files

Third-Party Components

• Open-source libraries remain under their respective licenses
• Client responsible for any required third-party licensing fees
• Clear documentation of all external dependencies
• Recommendations for license-compliant usage

Post-Launch Support

Included Support Services

• Bug fixes for issues present at launch
• Performance monitoring and optimization
• Security updates and patches
• Technical documentation and training
• Deployment assistance and server configuration

Extended Support Options

• Monthly maintenance and update packages
• Feature enhancement and expansion services
• Performance monitoring and analytics
• Priority technical support
• Ongoing consultation and advisory services

Confidentiality & Data Protection

We maintain strict confidentiality standards:

• Non-disclosure agreements signed before project commencement
• Secure development environments with access controls
• Data encryption for all client information
• Regular security training for all team members
• Secure disposal of data after project completion

Client data is never shared, sold, or used for purposes other than project delivery without explicit written consent.

Contact & Support

For questions about our work policies or to discuss your project requirements: